We schedule recurring services a month prior to your treatment due date, optimizing technician routes for efficiency. We strive to accommodate the preferred day and time of every client.

To ensure you’re aware of your upcoming service, we send email and text reminders 30 and 10 days prior, respectively, with a final text reminder two days before your scheduled appointment. We also attempt a phone confirmation the day before. 

While we aim to confirm every appointment, our technicians may stop by if we haven’t connected to either provide service (if you’re available) or leave a door hanger with service details. This ensures consistent service and allows us to maintain the effectiveness of your pest control program. 

Please contact us if your contact information has changed so we can keep our records up-to-date.

Yes, we stand behind our work and offer guarantees on many of our services. We will discuss the specifics of our guarantees during your consultation.

The cost of our services varies depending on several factors, including the type of pest, the size of the property, and the type of treatment required. We offer free estimates for all our services.

We offer various termite treatment options, including liquid treatments, bait systems and pre-construction treatments. We will recommend the best option based on your specific situation.

Yes, we offer one-time free termite inspections for all new customers. Schedule an inspection.

Common signs of termites include mud tubes, damaged wood, hollow-sounding wood and swarming termites. If you suspect a termite infestation, it’s crucial to schedule a professional inspection immediately.

We offer comprehensive pest control services for a wide range of common pests, including ants, roaches, spiders, rodents (mice, rats), fleas, wasps, hornets and more. We tailor our treatments to address the specific pest problems in our area. For yard services such as mosquitoes and flea/tick, our tree and shrub division can help.

Yes. We prioritize the safety of your family, pets, employees, customers and the environment. We use regulated products, targeted to specific pests;  we make every effort to minimize pesticide use and maximize effectiveness. 

We will be happy to discuss any specific concerns and tailor treatments according to your wishes and needs.

We work with you to schedule treatments at convenient times and make every effort to minimize disruption to your business operations. Our technicians typically work 8AM to 5PM,  Monday – Friday. We also use discreet and efficient methods to minimize any impact on your customers or employees.

Yes, we understand that each business has unique pest control needs. We work closely with our commercial clients to develop customized pest management programs that meet their specific requirements and industry regulations.

We service a wide range of commercial properties, including restaurants, offices, retail stores, warehouses, apartment buildings (working with management companies and HOAs), healthcare facilities and more. Learn more about our Commercial Pest Services

The duration of the treatment depends on the size of your home and the type of service being performed. We will provide you with an estimated timeframe before we begin.

We will gladly provide you with specific instructions, as needed, before your scheduled treatment. 

Please prioritize clearing the way to areas that our technicians may need to access.  Generally, we advise clients to clear clutter that may be blocking areas that need treatment, cover or remove food items from countertops, clean floors (with particular attention to corners and baseboards), and ensure pets are safely contained. Remember to cover fish tanks and bowls!

Yes, we understand that certain pest issues require urgent attention. Our trained staff will ask relevant questions to assess your situation and provide guidance on steps you should take until our team arrives. We prioritize prompt appointment scheduling.
Our advice is to schedule regular pest management services to minimize and prevent emergency situations

The frequency of service depends on various factors, including the type of pest, the severity of the infestation and the surrounding environment. We typically recommend  quarterly service for ongoing prevention, but we also offer monthly, semi-annual and one-time treatments as needed. 

We will assess your specific situation and recommend the best plan for you.